Description

Watchmaker Opening at TIVOL in Kansas City 

https://www.tivol.com

Job Description:

We are seeking a highly skilled Watchmaker to join our watch service department, specializing in Rolex timepieces. The ideal candidate will be responsible for the servicing and maintaining of Rolex timepieces, ensuring precision and adherence to the brand’s high standards. This role requires expertise in watchmaking, attention to detail, and a commitment to delivering exceptional customer service.

Qualifications & Skills:

• Watchmaker with Level 30 Rolex training or minimum of 2 years of mechanical watchmaking experience
• Exceptional attention to detail and dedication to quality craftsmanship
• Strong problem-solving skills and ability to work independently.
• Excellent communication and customer service skills.
• Familiarity with Rolex’s servicing tools, procedures, and standards.
• High level of organization and time-management skills to meet deadlines and adapt to changing priorities.

Key Responsibilities:

• Perform diagnostics, maintenance, and repairs on Rolex watches, including movement overhauls and refinishing.
• Conduct quality control checks to ensure all repairs meet Rolex standards.
• The use of specialized tools and equipment.
• Maintain accurate records of repairs, parts used, and service history.
• Collaborate with retail sales associates to assist customers with technical inquiries.
• Stay up-to-date with Rolex certifications, training, and evolving watchmaking techniques.
• Ensure compliance with Rolex service policies and guidelines.

Work Environment & Benefits:

• Full-time position in a luxury retail setting.
• Opportunity for ongoing Rolex certification and training.
• Access to high-end watchmaking tools and facilities.
• Competitive Compensation and Bonus Opportunities
• Work with other skilled watchmakers including a full time refinisher. 

Job Type: Full-time

 Pay: Negotiable based on experience and skill level; Potential for brand specific training

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Alternate Weekends as needed
• Weekday off if weekend is worked

Ability to Commute:

• Country Club Plaza, Kansas City Missouri

Ability to Relocate:

• Relocate before starting work (Required)

Work Location: 

• In person

Please send resumes to Tirsah Smith, (816) 751-0325 or Humanresources@tivol.com